Effective date: October 26, 2026 · Last updated: October 26, 2026

Crafted is a product of Adamant Media LLC. In these terms, "Crafted," "we," "us" and "our" mean Adamant Media LLC and the Crafted product it operates. "You" means the person using Crafted and, if you use it for a company, that company.

These terms are an agreement between you and Crafted. By creating an account, starting a trial, or using Crafted, including opening a post emailed to you, you agree to them. If you accept them for a company, you confirm you're allowed to bind that company.

Please read section 10. It says most disputes will be settled by individual arbitration, not in court, and you give up the right to a class action.

If your company signed a separate order form or agreement with us, that document controls where it conflicts with these terms. Our Privacy Policy explains how we handle personal information.

1. Accounts and workspaces

Crafted is for adults using it for professional purposes. You must be at least 18 to use it.

• Personal plans. You create an account with your email and a password, and you're responsible for everything done under it.
• Company workspaces. A company's administrators set up the workspace, add team members, and control its settings, brand rules and guardrails. The company is responsible for its administrators and team members following these terms.
• Team members. If your company adds you, you can use Crafted entirely by email. Signing in is optional. Links in Crafted emails are tied to you, so don't forward them.
• Accurate information. Give us accurate account details and keep them up to date.
• Security. Keep your password and sign-in links private. Tell us right away at [SUPPORT EMAIL] if you think someone else has used your account.

2. Plans, trials and billing

Paid plans renew automatically until you cancel, and payments aren't refunded.

• Free trial. Personal plans start with a 14-day free trial. When it ends, your paid plan starts and we charge your payment method, unless you cancel before the trial ends.
• Renewal. Monthly plans renew every month and annual plans every year, at the price then in effect. Stripe processes payments for us.
• Cancel anytime. Cancel in Settings & billing or by emailing [SUPPORT EMAIL]. You keep access until the end of the period you've paid for.
• No refunds. Payments are non-refundable, including for partial months, unused drafts, and annual plans canceled early, unless the law requires otherwise.
• Plan limits. Each plan includes the number of profiles and drafts shown on our pricing page or your order form.
• Company plans. Enterprise workspaces are billed per seat under an order form, with the payment terms it states.
• Price changes. We'll give you at least 30 days' notice before a price change applies to your plan. It takes effect at your next renewal.
• Late payment. If a payment fails, we may pause drafting and email delivery until it's paid.
• Taxes. Prices don't include taxes. You pay any sales, use or similar taxes that apply.

3. Your content and AI drafts

You own what you put into Crafted and the drafts it writes for you.

• Your content. "Your content" means what you or your company provide (writing samples, stories, facts, brand rules, files and campaign briefs) and the drafts and images Crafted creates from it. As between you and us, you own it.
• Our license to use it. You give us permission to store, copy, process and send your content only to run Crafted for you, including sending it to the AI and other service providers named in our Privacy Policy. We don't use your content to train AI models, and we don't publish it.
• Your rights to share it. You confirm you have the rights to the content you upload, and that using it in Crafted doesn't break any law or anyone else's rights.
• AI drafts can be wrong. Drafts are written by AI. They may contain mistakes, and similar wording may be generated for other users. Read every draft and make sure it's accurate and something you're comfortable saying before you post it.
• Company workspaces. Content in a company workspace belongs to the company. If you leave the company, the company keeps the workspace content.
• Feedback. If you send us ideas or suggestions, we can use them without paying you or owing you anything.
• Our property. Crafted itself, including its software, design, templates and brand, belongs to us. These terms give you the right to use Crafted, not to copy, resell or build a competing product from it.

4. LinkedIn and publishing

You publish every post yourself, so you're responsible for what you post.

• Crafted doesn't log in to LinkedIn, connect to your LinkedIn account, or post for you. You copy each draft and post it from your own account.
• You're responsible for following LinkedIn's terms and policies, and any disclosure rules that apply to you, such as labeling sponsored or employer-related content.
• If you add a public post link, we may read that page's public reaction, comment and repost counts to show your results.
• Crafted isn't affiliated with or endorsed by LinkedIn. We don't control LinkedIn, how many people see your posts, or whether LinkedIn changes or removes them.
• Results shown in Crafted, and estimates such as our ROI calculator, aren't promises of reach, leads or revenue.

5. Acceptable use

Use Crafted only for lawful, honest professional content. Don't use it to:

• write content that's false or misleading, defamatory, hateful, harassing, sexually explicit, or that promotes violence
• pretend to be someone else, or write posts for a person who hasn't agreed to them
• make claims about products, finances, health or law that you can't support, or skip disclosures the law requires
• upload content you don't have the right to use, or other people's sensitive personal information
• send spam, or run automated posting, scraping or fake engagement on LinkedIn or any other site
• break, probe or overload Crafted, get around its limits or security, or access other workspaces
• copy, reverse engineer or resell Crafted, or use it to build a competing product
• break any law, or LinkedIn's or our providers' rules

We may remove content or hold drafts that break these rules.

6. Other services, privacy and changes to Crafted

• Service providers. Crafted relies on other companies, including AI, email, hosting and payment providers. Their services may change or go down, and we're not responsible for services we don't control.
• Privacy. Our Privacy Policy explains how we collect and use personal information. If you add team members, you confirm you have the right to give us their names and work emails.
• Usage data. We may use information about how Crafted is used, combined so it doesn't identify you or your company, to run and improve Crafted.
• Changes to Crafted. We're always improving Crafted, so features may change, be added or be removed. If we remove something important to your paid plan, we'll tell you in advance.
• Beta features. Features marked beta or preview are offered as they are and may change or end at any time.

7. Suspension and termination

You can stop using Crafted at any time, and we can suspend or close accounts that break these terms.

• You. Cancel your plan in Settings & billing. To have your data deleted, email [SUPPORT EMAIL].
• Us. We may suspend or close your account if you break these terms, don't pay, put Crafted or other users at risk, or if the law requires it. Where it's reasonable, we'll warn you first and give you a chance to fix the problem.
• Team members. A company's administrator can remove you from its workspace at any time.
• After it ends. Your right to use Crafted stops. You can ask for a copy of your content within 30 days, then we delete it as described in our Privacy Policy. Sections 3, 8, 9, 10, 11 and 13 still apply.

8. Disclaimers

CRAFTED IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DON'T PROMISE THAT CRAFTED WILL BE UNINTERRUPTED OR ERROR-FREE, THAT AI DRAFTS WILL BE ACCURATE OR ORIGINAL, OR THAT YOUR POSTS WILL REACH ANY AUDIENCE OR PRODUCE ANY RESULT.

9. Limitation of liability and indemnity

TO THE FULLEST EXTENT THE LAW ALLOWS:

• WE AREN'T LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL OR REPUTATION, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.
• OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO CRAFTED IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT THAT CAUSED THE CLAIM, OR (B) $100.

These limits apply whatever the legal theory, and even if a remedy fails of its essential purpose.

Indemnity. You'll defend and hold Crafted harmless from claims, losses and costs, including reasonable legal fees, that come from content you post or upload, your use of Crafted in breach of these terms, or your breaking the law or someone else's rights.

10. Disputes and arbitration

If we disagree about something, we'll first try to sort it out directly. If we can't, it goes to individual arbitration instead of court.

• Talk to us first. Email [SUPPORT EMAIL] with a description of the problem and what you want. We'll both try in good faith to resolve it within 60 days before starting arbitration.
• Binding arbitration. Any dispute about these terms or Crafted will be decided by binding arbitration run by the American Arbitration Association under its applicable rules. Hearings can be held by video, or in the county where you live or work.
• No class actions. Claims can only be brought individually, not as a plaintiff or class member in any class, group or representative action. The arbitrator can't combine claims from different people.
• Exceptions. Either of us can bring an individual claim in small claims court. Either of us can also go to court to stop misuse of intellectual property or unauthorized access to Crafted.
• Opting out. You can opt out of arbitration by emailing [SUPPORT EMAIL] within 30 days of first accepting these terms. Include your name, account email and a clear statement that you're opting out.
• If this section doesn't apply. If arbitration isn't allowed for a dispute, or you opt out, the dispute will be heard only in the state or federal courts located in Florida, and we both agree to those courts' jurisdiction.

11. Governing law

These terms are governed by the laws of the State of Florida and applicable US federal law, including the Federal Arbitration Act, without regard to conflict-of-law rules.

12. Changes to these terms

We may update these terms as Crafted changes. We'll update the date at the top and, for significant changes, tell you by email or in Crafted at least 30 days before they take effect. If you keep using Crafted after that, you accept the new terms. If you don't agree, cancel before they take effect.

13. General

• These terms, our Privacy Policy and any order form are the whole agreement between you and us about Crafted.
• If a part of these terms can't be enforced, the rest still applies.
• If we don't enforce a part of these terms right away, we can still enforce it later.
• You can't transfer these terms without our written permission. We can transfer them if Crafted is sold, merged or reorganized.
• Neither of us is responsible for delays caused by events outside our reasonable control.
• We can send notices to the email on your account. You can send notices to [SUPPORT EMAIL].

14. Contact us

Adamant Media LLC (Crafted) [BUSINESS ADDRESS] [SUPPORT EMAIL]